Responsible Gambling Policy
At Gslot we take responsible gambling seriously. We aim to keep play safe and controlled by offering clear tools, practical advice and ready access to support. This page explains how we protect players, the controls you can use on your account, signs of problem gambling to watch for, and where to find professional help in Canada.
Player protection principles
We put player safety first by promoting controlled play and transparency. We encourage everyone to set personal limits, take regular breaks and only gamble with money they can afford to lose. We do not promote chasing losses or intensified play after a losing run.
Activity-control tools
You can manage your play directly from your account or by contacting support. Common tools include:
- Deposit limits - set daily, weekly or monthly maximums to control how much you add to your account.
- Loss limits - cap how much you can lose over a set period.
- Session time limits and reminders - receive alerts when a session reaches your chosen duration.
- Temporary account breaks - take short cool-offs from a few days up to several weeks.
- Self-exclusion - request a longer suspension of your account for months or years when you need a firm stop.
How to apply or change limits
Limits can usually be set in the responsible gambling or account settings area. If you prefer, contact our support team through the site for help applying limits or arranging self-exclusion. All requests are handled confidentially and promptly.
Signs of problematic behaviour
Watch for changes in play that may signal trouble. Common warning signs include:
- Increasing deposit amounts or frequency to recover losses.
- Neglecting work, study or family responsibilities.
- Borrowing money or using funds meant for bills to gamble.
- Hiding gambling activity or lying about time and money spent.
Tips for maintaining control
- Set realistic deposit and loss limits before you start.
- Use session reminders and take regular breaks.
- Keep gambling as a form of entertainment, not a way to make money.
- Review your account history regularly to spot changes in behaviour.
- If you suspect a problem, reduce limits or self-exclude immediately.
Professional help and support organisations
If gambling causes worry for you or someone close to you, seek help. Contact your provincial problem gambling helpline for confidential support - for example, ConnexOntario is available to residents of Ontario. Provincial health sites list local services and referral options. You can also speak to a trusted health professional or counsellor for guidance on next steps.
If you need assistance applying limits or arranging self-exclusion on your account, contact our support team through the site and we will assist you promptly and respectfully.