Privacy Policy

This Privacy Policy explains how Gslot collects, uses and protects personal information when you use our online casino services in Canada. We take your privacy seriously and aim to be clear about what we collect, why we collect it, and the choices you have about your information. Throughout this policy, "we", "us" and "our" refer to Gslot.

Types of data we collect

Personal data

When you create an account or contact support we collect personal information necessary to provide our services. This may include your name, date of birth, email address, phone number, residential address and government ID for identity verification. We also collect account credentials and security information.

Technical data

We collect device and connection information to operate the site and prevent fraud. This includes IP address, device type, browser type, operating system, language settings, session identifiers and logs of your activity on the site. We may also collect location information where permitted by law and subject to your device settings.

Transactional data

To process deposits, withdrawals and play activity we collect payment and transactional details such as payment method, transaction amounts, timestamps, game history and bonus activity. Payment card details are handled by third-party payment processors and are not stored by us except as permitted by those providers.

How we use your information

We use your information to create and manage your account, verify identity, process payments, provide customer support, detect and prevent fraud, and comply with legal obligations. With consent, we may also use contact details to send account notices, transactional messages and promotional offers. We limit use to the purposes listed and only retain data as long as needed for those purposes and to meet legal or regulatory requirements.

Data protection practices

We protect personal information using industry-standard measures such as encryption in transit, access controls, and regular security reviews. Access to your data is restricted to authorised staff and third-party providers who require it to perform services on our behalf. We store information on secure servers and use retention and deletion policies to minimise risk.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, analyse usage and support advertising where allowed. This includes session cookies, persistent cookies and analytics tags. You can manage cookie settings through your browser or device. Disabling some cookies may affect site functionality.

User rights

If you are in Canada you have rights to access, correct or request deletion of your personal information, and to object to certain processing activities. You may request a copy of your personal data or ask us to update inaccurate information. To exercise these rights contact [email protected]. We will respond in accordance with applicable law.

Access, correction and deletion

You can review and update much of your account information in your account settings. For document updates, corrections or deletion requests, contact [email protected]. We may require verification before fulfilling sensitive requests to protect your account and meet legal obligations.

Information sharing and third parties

We share personal data with service providers who operate and secure the platform, payment processors, identity verification and fraud-prevention partners, and legal or regulatory authorities when required by law. We require third parties to protect data and use it only for authorised purposes. In the event of a sale or reorganisation, personal information may be transferred as part of that transaction under confidentiality commitments.

Privacy policy updates

We may update this policy to reflect changes in our practices. When we make material changes we will post the revised policy on the site with an updated effective date. Continued use of our services after changes indicates acceptance of the updated terms.